Legal & Policies

This Privacy Policy explains how Rovay, operated and marketed by Nutrafame ("we", "us", "our"), collects, uses, and protects information when you visit our website or purchase the Rovay Red Light Brush. By using our site, you consent to the practices described here.

Information we collect. We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or contact us. We also automatically collect limited technical data, including your IP address, browser type, and pages visited, to keep the site secure and improve its performance.

How we use information. We use your information to process and fulfil orders, respond to enquiries, provide customer support, send order confirmations and updates, prevent fraud, and improve our products and communications. We do not sell your personal information to third parties.

Sharing. We share information only with trusted service providers who help us operate — such as payment processors and shipping carriers — and when required by law. These providers are bound by confidentiality obligations.

Your choices. You may request access to, correction of, or deletion of your personal information at any time by emailing contact@nutrafame.com. You may also unsubscribe from marketing emails using the link in each message.

Security. We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

These Terms of Service govern your use of our website and your purchase of the Rovay Red Light Brush. By using the site or placing an order, you agree to these terms.

Use of the site. You agree to use the website lawfully and not to misuse, disrupt, or attempt to gain unauthorised access to any part of it. All content on this site, including text, images, and design, is the property of Rovay and may not be reproduced without permission.

Orders. When you place an order, you authorise us to charge the payment method provided. We reserve the right to refuse or cancel any order, for example due to pricing errors, suspected fraud, or product unavailability. Prices and availability are subject to change without notice.

Product use. The Rovay Red Light Brush is intended for general wellness use. You are responsible for following the instructions provided and using the device as directed. Use outside the intended purpose is at your own risk.

Limitation of liability. To the fullest extent permitted by law, Rovay and Nutrafame shall not be liable for any indirect, incidental, or consequential damages arising from the use of the product or website. Our total liability shall not exceed the amount you paid for the product.

The Rovay Red Light Brush is a general wellness device and is not a medical device. The information provided on this website and with the product is for educational purposes only and is not intended as medical advice, diagnosis, or treatment.

Red light therapy is not a substitute for professional medical care. Always consult a qualified healthcare professional before beginning any new therapy, especially if you are pregnant, nursing, have a medical condition, take photosensitising medication, or have a history of light-sensitive conditions.

Statements regarding the benefits of red and near-infrared light have not been evaluated by any regulatory authority. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary, and no specific outcome is guaranteed.

Shipping. We process and dispatch orders within 1–3 business days. Delivery times depend on your location and the selected shipping method. You will receive a confirmation email with tracking information once your order ships. Shipping costs and any applicable duties or taxes are calculated at checkout.

Returns. If you are not satisfied with your purchase, you may request a return within 30 days of delivery, provided the device is in its original condition and packaging. To initiate a return, contact us with your order details. Refunds are issued to the original payment method once the returned item is received and inspected.

Warranty. The Rovay Red Light Brush is covered against manufacturing defects for a period of 12 months from the date of purchase. This warranty does not cover damage caused by misuse, unauthorised modification, or normal wear.

Need help? For any shipping, return, or warranty questions, reach us at contact@nutrafame.com, Telegram @shubhammalva, or WhatsApp +91 70555 67447.